Our services for disabled people

Rainbow Migration is an inclusive organisation and we welcome everyone who is claiming asylum based on sexual orientation, gender identity, gender expression or sex characteristics. All our services are free, and we prioritise more vulnerable people who wish to access our services.

We are continually working to make our service as accessible as possible for disabled people, and staff have received training on disability inclusion and access to services. If you face barriers to attending meetings or accessing other support from us, we would be happy to discuss these with you.

We know that many of our service users have physical or mental health conditions which require special attention or assistance to be given, whether or not they self-describe as disabled. If you need such assistance, we will do our best to ensure that they are available to you, whether you identify as disabled or prefer to describe yourself in a different way. For example, if you need specific help when contacting the service, such as using only written or verbal communication, please let us know.

Our offices are accessible via a lift, there are wheelchair-accessible toilets on-site, and there is step-free access up to the building. A member of staff or a volunteer can meet you in reception before your meeting or appointment, and your meeting can be in a private room. In our support groups, we will do our best to accommodate your access needs, and we ask that people give content warnings before sharing difficult topics, to avoid triggering anyone. We recognise that disabled people may have additional barriers to navigating the asylum process itself, and we will do our best to support you in the face of these. In some cases, we can help you meet the cost of travelling to our offices.

If you would like support, please contact us and we will get back to you as soon as we can. If you have specific access needs, please do share these with us so we can try to overcome any potential barriers to you accessing our services.

Legal advice

If you are thinking of, or have already applied for asylum because you are LGBTQI+, we can advise you by phone or in person on all aspects of the asylum process, confidentially and free of charge. We give guidance on how to apply for asylum, how to prepare for your interviews with the Home Office and how to gather your evidence for your application. We can also advise you if your application has been refused by the Home Office and you are appealing in the Immigration Tribunals or trying to make a fresh application based on new evidence.

If you need our assistance, please contact us and we will get back to you as soon as we can. If you are unable to call or email us, you may wish to attend one of our monthly asylum meetings in London or drop-in sessions in Birmingham (please note these are currently on hold due to Covid-19).

Support services

We run an extensive range of support services for our service users during the asylum process, with the specific aim of ensuring those seeking asylum have access to emotional support and safe housing, and do not become socially isolated.

We also offer one-to-one support sessions, which can be in person, via phone or via Zoom, as preferred. We currently run three support groups: one for gay and bisexual men, one for lesbian and bisexual women, and one for people who identify as trans or non-binary. You are welcome to access any of these you feel best reflects your gender identity, expression and/or sexual orientation. If you would like support, please contact us and one of the support service team will be in touch.

Please also see our Other organisations that can help page for information on other services that may be able to help you.