Rainbow Migration are seeking a new Team Assistant

Team Assistant
(July 2021)


Rainbow Migration, the leading UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting for a Team Assistant to support the whole team.


Rainbow Migration has been supporting LGBTQI+ people through the asylum and immigration system and campaigning for their rights since 1993. We now have an opportunity for a Team Assistant who will help ensure that our services run smoothly. You will be a first point of contact for vulnerable LGBTQI+ people and play a key role in providing the information they need. You will provide admin support to the whole Rainbow Migration team, including on communications and fundraising, and organise small events. In this role, you will gain insight into all aspects of our work, from service delivery to campaigning. You will have a varied workload from liaising with service users to assisting with communications and fundraising.


You will:


·        Answer calls and emails and prioritise queries for responses

·        Give accurate information on the asylum system and Rainbow Migration services

·        Organise monthly meetings on making asylum and partnership applications (when face-to-face services resume)

·        Organise ad-hoc fundraising, policy and training events

·        Help deliver Rainbow Migration communications

·        Provide support for out contact database, creating and maintaining records

·        Produce content for our website, social media and email newsletters

·        Interview service users to produce case studies


At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status – simple, we consider all qualified applicants, consistent with any legal requirements.


We welcome applications from candidates with lived experience of going through the UK asylum or immigration system and people of colour who are currently underrepresented among our staff. We will also interview all disabled applicants who meet the essential criteria for this vacancy.


Owing to the nature of the work with vulnerable adults, the successful applicant will be required to undergo a basic DBS (Disclosure and Barring Service) check and to disclose all unspent criminal records at the point of conditional job offer.




HOURS: 35 hours per week. We will consider part-time or job share. Please state in your application what hours you are looking to work. Occasional evening work is required, and possibly at weekends, but with plenty of notice (meetings and events will be held virtually until the office space is fully open again).


SALARY: Starting at £20,096 with potential annual step increases up to £21,319 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.


LOCATION: Rainbow Migration’s offices are based in Borough, Central London, and this role would normally be office-based. At the time of posting this advert, all Rainbow Migration staff are working from home due to Covid-19. A mix of working at home and/or the office is likely for the foreseeable future. You must be available to work from our offices in London when face-to-face service delivery resumes, from which time there might also be occasional travel outside London with plenty of notice.


ANNUAL LEAVE: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).


CLOSING DATE: Midday, Tuesday 27th July 2021


INTERVIEWS: w/c 2nd August 2021


HOW TO APPLY: Please read the job description and person specification.


When complete, email your application form and optional monitoring form to recruitment@rainbowmigration.org.uk. The successful applicant will be required to undergo a basic DBS check and to disclose all unspent criminal records at the point of conditional job offer.


Team Assistant job description and person specification

Team Assistant application form

Rainbow Migration monitoring form