Contact us

People seeking asylum

Please note that we can only respond to your asylum queries if you are already in the UK.

You can find out more about how to apply for asylum on our website.


If you need free and confidential advice or support with your asylum application, you can contact us through our email or by phone. Emailing on is the quickest way to get in touch.


If you can't email, please call our helpline: 020 7922 7811

Couples making immigration applications

Please see our information on how to make an immigration application to live with your partner.


Due to the Covid-19 pandemic, our partnership meetings have been replaced with a telephone service for the foreseeable future. To find out more, you can contact us through our contact form below or by phone. Using the contact form at the bottom of this page is the quickest way for us to help you.


If you can't fill in our contact form, please call our helpline: 020 7922 7811


For press and parliamentary enquiries

You can call our press office on 07434 655353 or email


We regret that due to limited capacity we cannot respond to non-media requests for comment or interviews, such as for help with student projects.


For all other enquiries

Please call 020 7922 7812 or email


CAN Mezzanine – Borough: 7-14 Great Dover St, London SE1 4YR.

Entrance is behind Bus Stop (F) – Directions from Borough station

Please note our office is temporarily closed and we are currently operating remotely due to the Covid-19 pandemic.

Are you currently in UK?
Are you over 18?
Are you comfortable speaking in English?
What type of support do you need?
Do you have a preference for the gender of the caseworker you speak to? (Please note, we cannot always meet your preference, but will accommodate them where possible)

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